Report A Problem

Below you will find a short list of common problems reported for a specific department. If you have any questions please direct them to the appropriate department below.

Business

Business License Code Enforcement (Administrative Services) – Email or Call (707) 823-7863

Illegal Home Business (Planning Department) – Email or Call (707) 823-6167

Online Business License Renewal (Administrative Services) – Email or Call (707) 823-7863

Use Permit Violation (Planning Department) – Email or Call (707) 823-6167

City Services or Infrastructure

Fire Hydrant Leak (Public Works Department) – Email or Call (707) 823-5331

Park Maintenance (Public Works Department) – Email or Call (707) 823-5331

Potholes (Public Works Department) – Email or Call (707) 823-5331

Sewer Backup (Public Works Department) – Email or Call (707) 823-5331

Skate Park, Maintenance (Public Works Department) – Email or Call (707) 823-5331

Water Leak (Public Works Department) – Email or Call (707) 823-5331

Miscellaneous

All Other Complaints (City Clerk) – Email or Call (707) 823-1153

Animal, Dead (Public Works Department) – Email or Call (707) 823-5331

Animal, Found (Police Department) – Email or Call (707) 829-4400

Construction Noise or Dust (Building Department) – Email or Call (707) 823-8597

Filing a Claim (City Clerk) – Email or Call (707) 823-1153

Filing a Complaint (City Clerk) – Email or Call (707) 823-1153

Filing a Public Records Request (City Clerk) – Email or Call (707) 823-1153

Garbage (City Clerk) – Email or Call (707) 823-1153

Noise, Airport – Sonoma County Airport Noise Complaints

Noise, Business (Police Department) – Email or Call (707) 829-4400

Noise, Construction (Building Department) – Email or Call (707) 823-8597

Noise, Residence (Police Department) – Email or Call (707) 829-4400

Smoking (City Clerk) – Email or Call (707) 823-1153

Tree Removal, Illegal (Planning Department) – Email or Call (707) 823-6167

Tree, Fallen (Public Works Department) – Email or Call (707) 823-5331

Public Safety

Reporting a Crime (Police Department) – Email or Call (707) 829-4400

Graffiti (Police Department) – Email or Call (707) 829-4400

Sidewalk Obstacle or Safety Issue (Public Works Department) – Email or Call (707) 823-5331

Skate Park, Illegal Activity (Police Department) – Email or Call (707) 829-4400

Traffic or Road Obstacles (Police Department) – Email or Call (707) 829-4400

Vandalism (Police Department) – Email or Call (707) 829-4400

Vehicles

Inoperable Vehicle (Police Department) – Email or Call (707) 829-4400

RVs (Police Department) – Email or Call (707) 829-4400

Vehicles Parked Over 72 Hours (Police Department) – Email or Call (707) 829-4400

Website

General (City Clerk) – Email or Call (707) 823-1153

Payments, Business License Renewal (Administrative Services) – Email or Call (707) 823-7863

Payments, Water/Sewer (Administrative Services) – Email or Call (707) 823-7863

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